Shipping
All you need to know about shipping with Avenue Perks
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How long is the delivery time?
All you need to know about how long it will take to get your order.
Written by Analise C.
Updated on May 7, 2026 -
My Order Was Returned to the Sender.
Learn what happens when your package is returned and what we can do next.
Written by Abby J
Updated on August 13, 2026 -
Why Was I Charged Duties or Taxes?
Learn why customs duties or taxes may be charged on your order.
Written by Abby J
Updated on August 13, 2026 -
Why Is My Order Stuck in Customs?
Learn what to do if your package is delayed while going through customs.
Written by Abby J
Updated on August 14, 2026 -
My Order Contains the Wrong Item
Find out what to do if you received an item different from what you ordered.
Written by Abby J
Updated on August 14, 2026 -
I’m Missing an Item From My Order
Learn what to do if one or more items are missing from your package.
Written by Abby J
Updated on August 14, 2026 -
My Package Never Arrived
Learn what steps to take if your package is missing or was marked as delivered but you can't find it.
Written by Abby J
Updated on August 14, 2026 -
Why Is My Order Delayed?
Find out why your order may be taking longer than expected and what to do next.
Written by Abby J
Updated on August 13, 2026
